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Right-click Sage 100 Contractor PDF Export and click Printer properties > Sage 100 Contractor PDF Export.Properties for both the PDF and RTF drivers can be found in the driver that appears Note: The two export drivers will often be combined into one driver in this screen. Return to the Devices and Printers (or Printers and Scanners) window, or open it again from the Windows Start Menu.If a 64-bit OS or Windows 10, at this point you are done. Note: As above, this will also always report "Error 2" twice. This will re-install the Sage 100 Contractor RTF Export printer driver. Locate RTFInstall.exe (Application file) and double click the file name.Note: The program will always report "Error 2" twice. This will re-install the Sage 100 Contractor PDF Export printer driver. Locate and right click Run as Admin on PDFInstall.exe (or just PDFInstall if known file extensions are hidden, which turned on by default in Windows) Ensure that the File Type column reads "Application." Do not run as it will throw an error and will not work.For version 19.X the path will be C:\Program Files(x86)\Sage\Sage 100 Contractor\ Browse to C:\Program Files(x86)\Sage\Sage 100 Contractor SQL\.You can also click the icon in the task bar that looks like a File Folder Note: In Windows 10, right clicking the start menu will give you the Open File Explorer option instead. Alternately, you can right click the Windows Start Menu and select Open Windows Explorer. From the Windows Start Menu, select File Explorer.If you are a 32-bit operating system, Minimize the Devices and Printers window for now.Right-click the icon and select Remove Device. Right-click the icon and select Remove device. From the Devices and Printers window, locate Sage 100 Contractor PDF Export.Note: If you are running Windows 10 this is called Printers and Scanners instead. From the start menu, type Control Panel and click on Devices and Printers.From the list of services, locate Print Spooler.In some versions of Windows it may be named Services (Local). The icon for Services should be two gears. From the Windows Start Menu (if Windows 10) even if there does not appear to be any place to type, type Services (if there is a search box, type there).Test printing any record or report to PDF to confirm that the repair resolved the issue. Confirm that the "Nul" port is checked within both driver's settings. Next, uninstall and reinstall the Sage 100 Contractor PDF and RTF Export drivers. Summary: Stop and then start the print spooler.
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